DJ Gear Warranty & Return Policy

Unless otherwise noted this warranty agreement is the only warranty agreement between the parties. This agreement states the limits and association of risk between the two parties. By use of the Product and accessories the customer acknowledges understanding of this warranty and agreement and binding to the terms contained within.

Return Policy

If you are not completely satisfied with your order, you can return it at your own expense within 30-days of the purchase date for a refund of the purchase price of the product. Claims for missing items or items damaged in transit must be received within 5 business days of receipt of merchandise (no exceptions).

You have the option of exchanging * the item(s) or receiving a full refund for the full amount of the item purchased. Refunds on returned items will be issued in the same payment form as presented at time of purchase. Please read the terms and conditions below. If the terms and conditions are not met, Digital Juice reserves the right to refuse the return or charge a restocking fee of not less than 15%.

  • Request a Return Merchandise Authorization (RMA) number from our customer service department by emailing customerservice@digitaljuice.com.
  • You must provide a copy of the invoice dated within 30 days of purchase.
  • All returns must be new, unused, and contain all original packaging, labels and accessories.
  • The original product must be returned inside your shipping box with our RMA number clearly printed on at least 3 sides of the shipping box. DO NOT MARK THE ORIGINAL PRODUCT PACKAGING.
  • Digital Juice suggests using a ground carrier that provides tracking and insurance. Digital Juice is not responsible for lost shipments.

Return Address:
Digital Juice, Inc.
7741 SE 59 Court
Suite 100
Ocala, FL 34472

*Applicable charges apply. Email customerservice@digitaljuice.com for exchange authorization and information.

The above terms and conditions are subject to change at any time. Please email customerservice@digitaljuice.com if you have any questions.

Warranty

Digital Juice, Inc. warrants all Digital Juice products purchased new by original owner to be free from defects in the material and workmanship under normal use for a period of 12 months from the date of purchase. Warranty is void when misuse or neglect is the cause. THIS WARRANTY IS VALID ONLY IN THE UNITED STATES AND CANADA.

Legal Indemnification

No other express warranty or guaranty, except as mentioned above, given by any person or entity with respect to Digital Juice products shall bind Digital Juice, Inc. This warranty supersedes all other warranties expressed or implied. NO IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLY TO DIGITAL JUICE PRODUCTS AND ARE HEREBY DISCLAIMED.

In the event of a possible warranty claim, the defective product must be returned to Digital Juice, Inc (hereafter "Digital Juice"). If proven to be defective upon inspection, it will be exchanged for a new or comparable rebuilt product, as determined by Digital Juice and shipped back to the original purchaser. All shipping costs are the responsibility of the customer. Warranty replacement shall not extend the original warranty period of the defective Digital Juice Product.

The customer's remedies with respect to defective Digital Juice Product and accessories shall be exclusively limited to the repair or replacement remedy as above provided and in no event shall Digital Juice be liable for loss of profits, revenues, savings, inconvenience, associated costs, expense for equipment or service, use of capital, facilities, services, storage charges, damage to property, or any other special, incidental or consequential damages caused by the use or misuse of, or inability to use, the Digital Juice Product or accessories, regardless of the legal theory on which the claim is based, and even if Digital Juice has been advised of such damages. In no event shall recovery of any kind against Digital Juice be greater in amount than the purchase price of the Digital Juice product sold by Digital Juice and causing the alleged damage.

Without limiting the foregoing, the purchaser assumes all risk and liability for loss, damage or injury to persons, animals or property arising out of use or misuse of, or inability to use, the Digital Juice Product and accessories. Digital Juice is not liable for third party claims. This limited warranty shall not extend to anyone other than the original purchaser of the Digital Juice product, or the person for whom it was purchased as a gift, and states your exclusive remedy. In no event shall Digital Juice be liable for incidental or consequential damages to the full extent such may be disclaimed by law.

Unless otherwise noted this warranty agreement is the only warranty agreement between the parties. This agreement states the limits and association of risk between the two parties. By use of the Product and accessories the customer acknowledges understanding of this warranty and agreement and binding to the terms contained within.